How to use

Taxation Portal — Marketplace GST guide

Follow the workflow from GST profile creation to Excel/JSON download using demo data. The video has Roman-Hindi on-screen captions and optional English subtitles. Use fullscreen on mobile. No actual customer records are shown.

Synthetic Hindi narration · English and Hindi captions available.

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Step-by-step manual

Sign in and access: Sign in with your website account. The owner/admin has free access. Customers use an eligible first trial, active plan or complimentary access granted by the owner.
Create a GST profile: Enter the supplier GSTIN, filing period in MMYYYY format, Monthly/Quarterly frequency and applicable HSN reporting digits. October 2026 is 102026. The report GSTIN and period must match the workspace.
Upload reports: Click a marketplace logo. Verified native sets cover Meesho, Amazon B2C, Flipkart and Myntra. Save the marketplace registration once from source evidence under Marketplace registration setup; future months reuse it. Other destinations use the mapped template until native reports are verified. Amazon B2B/FBA source formats require sample validation before native return support.
Automatic HSN: HSN is checked automatically when you import. Verified saved SKU mappings, unique exact official descriptions and supported product types can fill missing codes. The result appears below the marketplace cards. Older Myntra workspaces can attach unchanged original reports from the Myntra window under Product details for an older imported workspace; financial rows are not imported again. The official GST workbook is checked daily by the existing compliance cron. Older reference entries have separate provenance. Code descriptions do not establish tax rates.
Ambiguous products: Products without a reliable match appear under Add missing HSN, grouped by marketplace and SKU. Verify the actual product or invoice, enter its correct HSN and evidence reference, then click Save HSN. Money, rates and dates stay unchanged. Do not guess a code from a numeric SKU or insert 0000. More help includes official-reference search.
Issued documents: Add a genuine supplier invoice/credit/debit-note register or supported source documents. Do not add marketplace commission/fee invoices to outward sales again. Use the monthly Meesho index option only after independently verifying its issue-period coverage.
Review the statement: Check delivery states, dates, signed sales/returns, rates, totals, HSN and document types. Change original amounts only with source evidence. The Excel Review, Document Audit and HSN Audit sheets show the details.
Confirm and download: Tick confirmation boxes only after checking complete reports, document coverage and the supported regular B2CS goods scope. Review Excel can be downloaded earlier. Final JSON requires all blocking findings to be resolved and the workspace review confirmed.
GST Portal validation: Validate the downloaded JSON in the current official utility or GST Portal upload preview. Downloading/uploading JSON does not file the return. Verification, submission and signing are separate taxpayer actions.

Open Marketplace GST preparation →

Common problems

Operator/TCS GSTIN error: Verify the 15-character marketplace TCS registration in the correct platform section. Do not enter an order ID or the seller GSTIN.
File already imported: The same file is not counted twice. Check the imported-files list. Use the separate HSN metadata-enrichment button when needed.
Missing HSN: Provide a precise product name/type/catalogue and the source SKU or order reference. Exact supported matches fill automatically; ambiguous cases stay visible.
Date outside period or missing state: Check the original invoice and prior-period filing. Do not change a date/state merely to remove an error.
Privacy: Raw uploads are temporary. Preparation workspaces are private and follow a 30-day inactivity expiry. Verified SKU memory is separated by account, supplier and platform and can be removed with the forget control.